Sense 2 and Versa 4–Open the Google Wallet app or Fitbit Pay app.For faster access to payments, add it as a button shortcut in the Settings app Shortcuts. Sense and Versa 3-Open the Wallet app.After your notifications appear, swipe down again to open the control center. Otherwise, swipe down from the top of your screen. Ionic, Versa, and Versa 2-If you chose Fitbit Pay as your button shortcut, hold the button on your watch for 2 seconds to activate it.Open the payments screen on your device:.If you don't see the payments screen, follow the instructions in How do I set up contactless payments?įor added security, you must wear your device on your wrist to make contactless payments. Note that the payments screen might be hidden if you haven't set up contactless payments. If the payment terminal doesn’t recognize your Fitbit device, make sure the device face is near the reader and that the cashier knows you’re using a contactless payment. When the payment succeeds, your device vibrates and you’ll see a confirmation on the screen. To pay with a different card, swipe to find the card you want to use, and hold your wrist near the payment terminal. To pay with your default card, hold your wrist near the payment terminal.If prompted, enter your 4-digit tracker PIN code.Swipe down from the clock face and tap Payments.For more information about setting a PIN code, see the related help article.Īll customers, including those in Australia and New Zealand: If prompted to enter a PIN code, enter your 4-digit tracker PIN code (not the PIN code for your card). A previous customer service number from Google, 85, is no longer operational and now takes you to a recorded message that is an obvious scam, for instance.Note: To make contactless payments with Charge 5 in Australia and New Zealand, follow the instructions below for all card types. Important: Be careful which "Google" help number you call as others not listed here are likely scams. That Google contact team can be reached at 1-80.
There is also an international option for those based in India. If you call outside those hours, you'll simply be directed through menus by a voice recording and won't be able to reach a human representative. The Googleplex service has its working hours listed as Monday to Friday from 8 am to 5 pm PST.
In some instances, you may be connected to a human customer service representative. Most of the time, the end result of your call will be a voice recording telling you which webpage to visit to try to resolve your issue.
The number leads to an operator service called "the Googleplex" that is based at Google's headquarters in Mountain View, California.Ĭalling the number will take you to an automated menu that will walk you through a series of other menus. You can call Google customer support at 65.
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